Pergamon

We pride ourselves on using high-quality materials, including 14k/18k solid gold, 925 sterling silver, and premium gold plating (vermeil). Specific material details are listed on each product page.

Yes, all our pieces are hypoallergenic and 100% nickel-free, making them safe for sensitive skin.

• Processing Time: 1–3 business days.

• Shipping Time: Standard shipping usually takes 3–7 business days depending on your location.

Note: Custom or engraved pieces may require an additional 5–10 business days.

Yes, we ship worldwide! Shipping costs and delivery timeframes will be calculated at checkout based on your destination.

Once your order ships, you will receive an email with a tracking number and a link to monitor your package’s journey.

We want you to love your jewelry. If you’re not satisfied, you can return unworn items in their original packaging within 30 days of delivery.

Note: For hygiene reasons, earrings cannot be returned unless faulty.

Yes, personalized items (engravings), custom-made pieces, and “Final Sale” items cannot be returned or exchanged.

To keep your pieces shining:

• Avoid contact with perfumes, lotions, and hairspray.

• Remove jewelry before swimming, showering, or exercising.

• Store pieces individually in a cool, dry place (like our provided pouch) to prevent scratching.

While solid gold is water-resistant, we recommend removing gold-plated or silver pieces before entering water to maintain their luster and prevent oxidation.

We accept all major credit cards (Visa, Mastercard), iDEAL, PayPal, Apple Pay, and Google Pay.

Absolutely. Our website uses SSL encryption technology to ensure that your personal and payment details are processed with the highest level of security.

Every order arrives in our signature eco-friendly jewelry box, ready for gifting. You can also add a personalized gift message at checkout!